Our customer satisfaction is our top priority. If you have received any product in a ‘Damaged’, ‘Defective’ or ‘Not as Described’ state(due to shipping or any other reason), you can place your return request online within 5 days after the delivery of the item. We will try our best to offer you a hassle-free returns experience. We strongly believe in the quality of our products and if you ever decide that you want to return your order just log on to spicesoutlet.com and cancel your order. All the returns /refunds are done free of cost. In case of refunds we will return the entire amount including shipping, gift wrapping (in case you are presenting it to your friends or family), to your account. In most of the cases we will arrange the shipping for return items and in rare cases where the pickup cannot be done in certain areas you can ship the items through any other courier. You will be reimbursed the shipping charges against the original receipt. The replacement is subject to availability of the stock. In case the replacement for the item is not available we will return the amount for your order.
We provide free delivery on all orders of INR.299 and above and for orders below the minimum payout will be charged Rs. 50/- for shipment.
As our products does not contain any kind of preservatives or add-ons, you have to follow the recommended instructions for using the opened container for further use.
All items which we ships are of good quality and are freshly packed and do carry the manufacturing date & an expiry date.
In case if you are facing any difficulty please call us on our customer care number or e-mail to [email protected]